Online
Reservation
For booking larger than 8 or special occasion such as birthday or wedding anniversary, please contact our Reservation Team.
01279 508856
info@ronisrestaurant.co.uk
Pay your
Deposit online
Make a deposit payment to secure your table.
Please make sure to provide accurate details for your booking, so that the deposit can be applied toward your reservation.
* All fields required
Click on the information pointfor help
Booking Policy
Please see our Terms & Conditions for more details.If you need more information, do no hesitate to contact us.
For Group Bookings of 8+ in the Restaurant (including Festive Fayre & Special Events)
All bookings are entered on reservation system as provisional until management has received full payment of the deposit.
In order to confirm your booking, the management requires a £ 10.00 deposit per guest for all parties of 8 or more guests. This deposit will be redeemed against your final bill.
The deposit needs to be paid within 7 days of making the booking. After seven days the table and the time slot will be released for other guests to book.
Private Hire & Minimum Spends
The management applies a "minimum spend" for exclusive use of certain areas.
The "minimum spend" is the least amount of money a party must spend for exclusive use of certain areas.
If the party reach the minimum spend, we'll refund the deposit in full.
Unfortunately, if the minimum spend is not quite reached, then deposit monies will be retained to the value of the shortfall against the agreed minimum spend.
Please contact us for current minimum spends for use of certain areas.
If you are using one of our private hire spaces, we kindly ask for a deposit of £ 1000. In our Christmas period, we will require a deposit of £ 2000.
Deposit Payment
All the deposit must be paid in one transaction.
By Credit or Debit card (over the phone or in person).
For Bank transfers, please contact us to get the BACS details.
Management has all the rights to forfeit the deposit if there are no shows or less people turning up in a party.
We do not accept cheques.
In the event that the confirmed numbers in your party reduce by 10% or more without at least 24hrs notice, the management reserves the right to forfeit all deposits above the 10% reduction. E.g. If your booking is confirmed for 20 but only 18 people turn up, then your full deposit would be redeemed. However, if your booking is confirmed for 20 but only 15 turn up, then you with forfeit the deposit for 3 people.
Cancellation Policy
If you cancel your booking and are able to give more than 48hrs (7 days for festive fayre and special days) notice your deposit will be refunded in full.
If you cancel your booking and are not able to give more than 48hrs (7 days for festive fayre and special days) notice your deposit may be retained in full.
If you wish to reschedule your booking to a later date and give more than 48hrs notice (7 days for festive fayre and special days), we will transfer your deposit to the rescheduled date.
Pre-orders
All the pre-orders must be handed in or sent to us at least 5 days prior to the booking time. No changes must be made after the pre-order is handed in. Management will not take any responsibility if there are any disruptions caused due to it.
Other Terms & Conditions
The management reserves the right to retain deposit monies should there be any damage caused to fixtures of fittings by any member of the party.
All the bookings must be made over the phone or on our booking portal. Any booking requests made on emails and social media platforms will not be registered, unless someone from management has confirmed it by reverting.
We are only able to hold tables for up to 15 minutes after booking time; if you have not arrived or called to let us know you're running late; we may release your table to another party.
Management accepts no responsibility for the loss or damage to any items left in our premises. All items are left entirely at the owner's risk.
A discretionary 12.5% service charge will be added to all bills.
All the menus and prices are subject to change without notice.
Get in touch
If you need assistance, please feel free to contact us.Our dedicated Team will be happy to assist you.
16th North StreetBishop's Stortford CM23 2LQ
Opening hours
Monday: Closed
Tuesday – Sunday: 12.00 – 22.00